Computer Service & Repair
The 5 major items Streamline Computers
focuses on:
Virus Protection, Detection & Removal
Backups (onsite stratagies & secure offsite backups)
Security (LAN’s, WAN’s, VPN’s, ISPs)
Preventive Maintenance (PC Tune-up’s & Clean-up’s)
Documentation (We document your system for easy remote support & phone support)
Are you having computer issues? We are here to help. We can visit your home or business and take care of all your computer needs. From simple wireless network setups for complete coverage to designing and implementing your entire office with a secure and efficient network.
Computer Backups
Are you backing up your Pictures and your Critical Data (Email / Word / Excel / Quickbooks / Etc…)?
If not you need Streamline Computers “MANAGED” Backup Solution
For less than $1 a day
We manage and monitor your daily backups to ensure you that all of your files are being
securely backed up every day so you never have to worry about them.
FACTS:
Many people sign up for offsite backup solutions like Carbonite or Mozy, they pay for it, install it and forget about it. The problem is when they have a hard drive crash and need to recover their files, they then find out that Carbonite or Mozy has had an issue and stopped backing up months ago without them ever knowing about it. This causes them to lose all of their pictures and data.
This is the biggest problem with an UN-MANAGED backup solution.
Streamline Computers “MANAGED” Backup solution is a managed solution that we monitor daily and make sure that every day your backups are happening. If an error occurs, we contact you to remote into your pc to investigate and correct the problem. We never look at your individual files, they are all encrypted and stored in the data center.
Let us backup your data securely offsite,
Billing Rates
Streamline Static Call Program call us for details
Streamline Remote Service Program call us for details
Billing Rates
Business Standard Service Call (8am-5pm Scheduled)
~ $145.00 per hour with a 1 hour minimum
Business Emergency/Critical Service Call (8am-5pm)
~ $217.50 per hour with a 1 hour minimum
Personal Standard Service Call (8am-5pm Scheduled)
~ $116.00 per hour with a 1 hour minimum
Personal Emergency/Critical Service Call (8am-5pm)
~ $174.00 per hour with a 1 hour minimum
Phone Support is billed at $1 per minute with a 15 minute minimum.
(Emergency phone support is billed at 1.5 times the above rate)
Website Administration & Development is billed
at $95.00 per hour with a 1 hour minimum.
Application & Database Development is billed
at $120 per hour with a 1 hour minumum
24-hour Remote Support is billed at above rates but in 15 minute increments.
24-hour After Hour Support’ is billed at 1.5 times the above rates.
Trip Charges are based on mileage from our corporate location in Upland
(0-75 miles-Free, 75+ billed at $85 per travel hour)
“After hours support is any call outside our normal 8am-5pm business hours”
Let us help you remotely,
We have teamed up with one of the leaders in secure remote support to provide a remote access support solution at a discounted billing rate to you. We can diagnose and fix 80% of your problems quickly and remotely along with providing remote monitoring of your systems & backups
Call us for a custom price quote based on your needs
No contracts, this is a month to month service we provide